Refund policy

Refund & Return Policy

We want you to be happy with your purchase. Please review our policy below before placing your order.

Damaged Items

Refunds are only available if your item arrives damaged or defective.

If your item arrives damaged, please contact us within 48 hours of delivery and provide:

• Your order number
• Clear photos or a video showing the damage
• A brief description of the issue

Once we review your request, we will let you know if your refund is approved.

Returns

We do not accept returns for change of mind, incorrect size, or personal preference.

If your item is damaged or defective, we may request that you return the item before issuing your refund. Return instructions will be provided after your claim is approved.

Refunds

If your refund is approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

We reserve the right to refuse refunds if the item is not genuinely damaged or if the required evidence is not provided.